Dear all,

[INFO] CIR M04/07: SEMINAR ON DIGITAL DISRUPTION: COMPETING IN THE AGE OF THE CUSTOMER (JULY 26, TUE)

Please be informed that SME Association Malaysia (SMEAM) would like to invite you to participate in the seminar on Digital Disruption: Competing In the age of the customer on 26^th July, 2016 (Tuesday).

The details of the seminar are as follows:

The age of the empowered customers and its powerful disruption is upon us. Organizations no longer control the conversation with the customer. With the explosion of social network, the conversation has become multi-way. We need to create an authentic customer experience harnessing the technology of the cloud, mobile, big data, and multi-channel, social to create the segment of one.

Join us to understand the paradigm shift from customer management to customer engagement.

Speaker: Mr. Anderson Ding, CTO of Brightree Solutions

Anderson is a multiple award winning and trusted advisor to businesses with proven track record in providing business value and solutions to help them transform to the digital economy.

Who should attend: Business owner, Marketing / Sales / Services / IT Manager

Limited seats (50 seats only!)    RSVP by 22^nd July 2016

For further information or registration, please visit our website: http://smeam.org/ or contact the followings:

SME Association of Malaysia (SMEAM)

Ms Cynthia (Tel: 03-8024 5787), Mr. Steven (012-350 3568), Ms Lai (010-286 7690)

Fax: +603 8024 1737

Email: cynthia@smeam.org / info@smeam.org

Thanks and regards,

Web Portal Management Team